The requested page could not be found.

Are you looking for:

Business Communication Professional

This program offers Learners the basic competencies involved in effective communication and team work between those at the very top of a company through to middle management, first-line supervision and line workers. Clear and concise communication is a must for today’s fast-paced business world. Business professionals require the ability to communicate efficiently and effectively on a range of complex subjects. Communication between staff and management, with clients and prospective clients, requires the utmost clarity to ensure expectations are met and decisions can be made on the basis of accurate information. Without effective communication skills, both menial tasks and strategic business decisions can result in costly mistakes for any organization. Moreover, effective business communication can mean the difference between closing a deal with a prospective client or losing their business altogether.

Whether in writing or speaking, effective communication is a must for business managers at all levels as well as those seeking promotion into higher ranks. Learners will be introduced to the fundamental strategies behind effective business communication alongside potential barriers that may inhibit these efforts. Learners will be introduced to technology that will facilitate their communication efforts, gain insight into effective oral presentations as well as visual aids that can help in these efforts. This program will also ensure you learn to write faster without sacrificing clarity making sure they can avoid common errors, resolve issues effectively and increase credibility overall by communicating exactly what they mean to their audience without all the extraneous, unnecessary material. Participants will also learn effective strategies to revise and fine-tune every kind of business document to convey the exact meaning they intend in the most effective way possible. For those looking at a career in sales or any client-facing position, the business communication course is a must, but it’s also a great tool for anyone getting started in an office environment to have a mastery of these skills.

 

Program Objectives

After completing this program, learners will be able to:

  • Evaluate elements of effective business communication
  • Explain barriers that can create ineffective communication
  • Analyze ethical issues related to communication
  • Examine how technology has impacted business communications
  • Explain the importance of intercultural communication in the business setting
  • Use the English language appropriately in business communications
  • Write an effective business message
  • Develop effective visual aids for a business proposal
  • Prepare an oral presentation
  • Create a resume, application letter, and follow-up messages
  • Define communication
  • Describe effective listening skills
  • Deliver a clear message to listeners
  • Use appropriate questions in communicating with others
  • Explain why communication is important in helping people learn
  • Identify best practices for delivering successful presentations
  • Use effective business writing skills
  • Identify the correct audience and purpose for business communication
  • Organize topics for business communication
  • Identify the types of business writing
  • Describe correct sentence structure
  • Use appropriate language in business communication
  • Explain the elements of direct and forceful writing
  • Describe revising and editing techniques
  • Use Microsoft Office®

Certification Opportunities

After completing this program, learners will have the opportunity to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field.

 National Workforce Career Association (NWCA) Business Communication (B-COMM)


 

 

Optional Volunteer Externship Opportunity

Students who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As students progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.

Arterial, Intravenous, and Special Collection Procedures for the Phlebotomist
Credentials in Phlebotomy demonstrate the development of skills for healthcare professionals who collect blood, urine, fecal specimens, seminal fluid, sputum, and other body specimens. They collect, label, package, transport, use lab equipment to test, enter data into computers, report on, and store body fluid specimen. Phlebotomists are employed in general medical and surgical hospitals, specialty hospitals, medical and diagnostic laboratories, ambulatory health care services, physicians offices, insurance carriers, state government offices, home health care services, blood donation facilities, and other facilities. Specifically, this badge demonstrates the earner's ability to describe the procedures and precautions for special blood collection purposes (blood culture, glucose tolerance testing, lactose tolerance testing, arterial blood gases, therapeutic drug monitoring, IV line collections, etc.).
Mass Spectrometry, Infrared Spectroscopy, and Ultraviolet/ Visible Spectroscopy
Many different professionals who work in science, education, and health industries require a foundational knowledge of organic chemistry concepts to understand and perform tasks in their daily responsibilities.. Specifically, this badge demonstrates the earner's ability to explain how the structures of organic compounds are determined using mass spectrometry, infrared spectroscopy, and ultraviolet/visible spectroscopy.
CPT Coding: Urinary and Male Reproductive System, Female Reproductive System, Materinity Care, and Delivery Procedures (50,000 Series)
This credential documents competencies including reading medical charts, coding diagnoses using ICD-10-CM, coding medical procedures using CPT, and having familiarity with HCPCS Level II and ICD-10-PCS coding requirements. A general understanding of medical insurance and the medical billing process is also required. Basic knowledge of anatomy and physiology and medical terminology are important to this field. This credential documents the essential skills for a medical coder working in various health settings. The successful medical coder will demonstrate proficiency with coding manuals and have the ability to extract coding information from medical documentation. The medical coder also needs thorough knowledge of anatomy and physiology and medical terminology.
CPT Integumentary and Musculoskeletal System Procedures (10,000 & 20,000 Series)
Credentials in Medical Billing & Coding demonstrate competencies including reading medical charts, coding diagnoses using ICD-10-CM, coding medical procedures using CPT, and having familiarity with HCPCS Level II and ICD-10-PCS coding requirements. A general understanding of medical insurance and the medical billing process is also required. Basic knowledge of anatomy and physiology and medical terminology are important to this field. Specifically, this badge demonstrates the earner's ability to apply knowledge of the guidelines, rules, and terminology related to coding integumentary and musculoskeletal system procedures. Given a scenario or medical records data, correctly code integumentary and musculoskeletal systems procedures.